Returns & FAQ

We want to make sure you love our products and quality is guaranteed. If there is a print error or visible quality issue, we will replace or  refund it. For any quality issues, be sure to provide clear photos of  the products on a flat, well-lit surface. This quick and simple step  will help us to provide a speedy resolution.

Because products are made to order, we do not accept general returns or sizing-related returns.

Please read below for more details:

Cancellations

All of our products are made to order especially for you. If you wish  to cancel or amend your order, please use the link provided in your  confirmation email. You can edit your order at any time before it goes  to production.

Once your order has been submitted to production, you may be eligible  for a replacement/resolution depending on the situation. After you have  received your order, you have 30 days to address any quality issues.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating  the quality issue of the print or the damaged area of the item. The  most optimal pictures are on a flat, well-lit surface with the tag and  error clearly displayed.

Refunds policy

PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.